Shipping policy

Shipping Policy

Last updated: Jun-4-2024

Welcome to FungiSip We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy carefully to understand our shipping practices.

1. Order Processing

- **Processing Time:** Orders are processed within [1-3] business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
- **Order Confirmation:** Once your order is placed, you will receive an order confirmation email. If you do not receive this email within 24 hours, please check your spam folder or contact us.

2. Shipping Methods and Delivery Times

Standard rate with CO2 offsetting (3-4 business days after fulfillment)

Express (1-3 business days after fulfillment)

*Shipping rates are calculated at checkout based on the shipping method selected and the destination of the order.*

5. Tracking Your Order

- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the link provided in the email or by visiting Carrier's Website and entering your tracking number.

6. Shipping Restrictions

- We do not ship to P.O. Boxes or APO/FPO addresses.
- Orders shipped to remote or rural areas may take longer to arrive.

7. Lost or Damaged Packages

- We are not responsible for packages lost or damaged during transit. If your package is lost or damaged, please contact the shipping carrier to file a claim.
- If you need assistance, please contact our customer service team at hi.fungisip@gmail.com with your order number and details of the issue.